About

About Water Damage Lansing

Water Damage Lansing is a water damage restoration company serving Lansing and the Greater Lansing area — including East Lansing, Okemos, Holt, DeWitt, Grand Ledge, Delta Township, and Haslett. We handle flooded basement cleanup, water extraction, structural drying, sewage backup cleanup, mold remediation, frozen and burst pipe damage, storm and flood damage, ceiling and drywall repair, and commercial water damage, with a live phone answer 24/7.

What we build to

Most of what decides whether a water damage job actually fixes the problem is invisible once the walls are closed up: the water category, the moisture readings, and the drying standard. We follow the IICRC S500 framework — Category 1 (clean), Category 2 (gray), and Category 3 (black) water are handled with different safety and removal requirements — and we confirm the category before work starts. For mold, the reference is IICRC S520: contain, remove, clean, and dry. See water damage categories explained.

Michigan requires a LARA Residential Builder or Maintenance & Alteration license for home repair contracts of $600 or more, and has no separate mold-remediation license. We do not list license or certification numbers on this site; ask on the first call who performs any rebuild and under what license, and verify it on LARA's website. See Michigan contractor licensing for water damage.

Why Lansing water damage is different

Lansing water damage happens in basements. The median home here was built in 1959 and about a quarter predate 1940, nearly all with basements, and nearly all on heavy clay loam that holds water against the foundation after rain and snowmelt. That hydrostatic pressure pushes water through older fieldstone and block walls and up at the wall-floor joint. See why Lansing basements leak.

Older parts of Lansing still run on a combined sewer, so heavy storms can push sewage back up through basement floor drains. The city is separating the system under a roughly $250 million program running through 2035. Until then, a floor-drain backup is Category 3 water — and Michigan law gives owners 45 days to file a written claim with the city if the public sewer caused it. Most restoration companies never mention that deadline. See the 45-day sewer backup claim.

Winters add frozen pipes and ice dams; January averages 23.4°F and the area gets about 51 inches of snow. And the Grand River, the Red Cedar, Sycamore Creek, and the Looking Glass bring river flooding — including April 2026, when the governor declared a state of emergency. See flood insurance and the new FEMA map.

Insurance is where most homeowners get surprised: a burst pipe is usually covered, but a floor-drain backup or sump pump overflow is excluded unless you bought a water backup endorsement, and river flooding needs flood insurance. We document the source so you know which claim you have. See does homeowners insurance cover basement flooding in Michigan.

About half of Lansing homes are rentals, and East Lansing's housing near MSU is mostly rented. We document multi-unit losses unit by unit so owners, tenants, and their insurers work from the same record. See rental property water damage.

How we price

We publish Lansing cost ranges rather than making you call to find out whether you can afford us — the cost guide lays out pricing by water category, and the cost calculator works from your own affected square footage. On-site assessments are free, and you get a written scope with the water category and any mold remediation broken out as separate lines so you can compare it honestly against anyone else's estimate.

If a smaller mitigation job is the better spend than a full restoration, we say so on the assessment visit — including when that means the smaller job for us.

What we will not do

We will not close up a wall or subfloor we have not confirmed is dry, we will not offer to waive your insurance deductible — that is fraud, not a discount — and we will not tell you a full restoration is needed when mitigation would do. We also will not publish reviews we have not received or credentials we do not hold — if you do not see star ratings on this site, that is deliberate.

Reaching a person

Call (517) 816-1499 and a live person answers, day or night. For a water emergency right now, see emergency water damage help.