Privacy Policy

Last updated: 26 September 2026

What we collect

This site is phone-only — there is no lead form anywhere on it. If you call the number on this site, we have your phone number and whatever you tell us during that call or a follow-up.

This site uses Google Analytics to understand how visitors use it, including which pages are viewed and when a phone link is tapped. Google Analytics uses cookies and collects information such as your browser, device, approximate location, and pages visited. You can opt out with Google's browser add-on or by blocking cookies. We don't use the data to identify individual visitors, and the site runs no advertising trackers.

What we do with it

We use your information to respond to your inquiry, prepare an estimate, and carry out work you hire us for. We do not sell your information, and we do not share it with third parties for their own marketing.

How long we keep it

Enquiries and job records are kept as long as needed to serve you and to meet ordinary business and tax record-keeping requirements, then deleted.

Reviews and testimonials

We publish a customer review only where the customer actually gave it and gave permission to publish it. We do not write, buy, incentivise, or alter reviews, and we do not publish a rating we have not received.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call (517) 816-1499 to reach us.

Children

This site is not directed at children and we do not knowingly collect information from them.

Contact

Water Damage Lansing, serving Lansing and the Greater Lansing area — including East Lansing, Okemos, Holt, DeWitt, Grand Ledge, Delta Township, and Haslett. Phone (517) 816-1499.